Ground Operations
Ground-based roles provide excellent career opportunities with airlines, airports and ground handling agents. Roles, responsibilities, tasks and salaries vary substantially across hundreds of employers.
Customer-facing tasks include check-in and boarding, with ramp based roles focusing on aircraft servicing and loading.
Roles within ground operations include: Passenger Services Agent, Ramp Agent, Ground Handling Agent, Aircraft Dispatcher, Aircraft Turnaround Coordinator, Operations Controller, and more…
Aviation Basics (GEN01)
- Approx. 90 mins
- Online self-paced e-learning
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 6 months
Provides an introduction to airport operations, ideal for new entrants into the industry. Learn key terms and make sense of the jargon used in commercial airport operations.
£19.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Basic Aviation Safety and SMS (GEN02)
- Approx. 90 mins
- Online self-paced e-learning
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 6 months
Essential general safety training for airport employees covers H&S responsibilities, noise awareness, fire safety, workplace accidents, aircraft damage reporting, first aid, and more.
£34.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Human Factors in Airport Ground Operations (GEN03)
- Approx. 90 mins
- Online self-paced e-learning
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 6 months
Provides an introduction to airport operations, ideal for new entrants into the industry. Learn key terms and make sense of the jargon used in commercial airport operations.
£49.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Airside Safety Awareness (GEN04)
- Approx. 90 mins
- Online self-paced e-learning
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 3 months
Ramp safety training is mandatory for anyone working in the airside environment of a commercial airport. Learn about hazards in the airside environment and safety advice.
£34.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Safety Management System (SMS) (GEN05)
- Approx. 1-2 hrs
- Online self-paced e-learning
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 3 months
Learn about how aviation organisations use a Safety Management System (SMS) to enhance safety, and how your role can contribute to it.
£74.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Ground Occurrence Investigation (GEN09)
- Approx. 3-6hrs
- Online or Tutor-led Workshop
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 3 months
Identify the root cause of accidents and incidents in aviation. Produce corrective and preventative actions with practical advice on report writing and investigation techniques.
£124.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Aircraft Weight and Balance Principles (LOD01)
- Approx. 2-3 hrs
- Online self-paced e-learning
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 3 months
Learn about weight and balance principles. Discover the terminology used in load planning documentation and the importance of W&B procedures.
£49.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Airside Driving (RMP03)
- Approx. 1-2 hrs
- Online self-paced e-learning
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 3 months
Ideal for new airside drivers, this course covers the responsibilities of an Airside Driving Permit (ADP) holder. This training can be supplemented with local practical training.
£49.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Dangerous Goods for Passenger Handling Personnel
- Approx. 2 hrs
- Online self-paced e-learning
- IATA CBTA Functions 7.5
- PDF Certificate upon completion
- Start anytime - access for 3 months
Designed for passenger handling personnel accepting passengers and baggage (e.g. check-in and gate staff). IATA function 7.5, previously known as Category 9.
£49.99Add to basket
Price excludes VAT (if applicable)
Dangerous Goods for Handling and Loading Personnel
- Approx. 2 hrs
- Online self-paced e-learning
- IATA DGR CBTA Function 7.4
- PDF Certificate upon completion
- Start anytime - access for 3 months
Designed for Handling and Loading Personnel, (e.g. ramp agents, bag hall agents, baggage handlers), referred to as function 7.4, previously known as Category 8.
£49.99Add to basket
Price excludes VAT (if applicable)
Dangerous Goods for Load Planners and Aircraft Dispatchers
- Approx. 2-3 hrs
- Online self-paced e-learning
- IATA CBTA Functions 7.6, 7.8
- PDF Certificate upon completion
- Start anytime - access for 3 months
Designed for Load Planners, Aircraft Dispatchers, Operations Controllers and Turnaround Coordinators, IATA function 7.6 and 7.8, previously known as Category 10.
£49.99Add to basket
Price excludes VAT (if applicable)
Dangerous Goods for Special Assistance Personnel (PRM)
- Approx. 2 hrs
- Online self-paced e-learning
- IATA CBTA Function 7.5 (adapted)
- PDF Certificate upon completion
- Start anytime - access for 3 months
Designed for personnel who provide special assistance to passengers with reduced mobility (PRM) and make Electric Mobility Devices (EMDs) safe for travel.
£34.99Add to basket
Price excludes VAT (if applicable)
Dangerous Goods for Turnaround Coordinators
- Approx. 2-3 hrs
- Online self-paced e-learning
- IATA CBTA Functions 7.6, 7.8
- PDF Certificate upon completion
- Start anytime - access for 3 months
Designed for Load Planners, Aircraft Dispatchers, Operations Controllers and Turnaround Coordinators, IATA function 7.6 and 7.8, previously known as Category 10.
£49.99Add to basket
Price excludes VAT (if applicable)
General Security Awareness Training (GSAT)
- Approx. 60-90 mins
- Online self-paced e-learning
- CAA/DfT Approved Syllabus
- PDF Certificate upon completion
- Start anytime - access for 3 months
GSAT training is required for applicants or existing holders of a UK airport airside pass unless they have equivalent training. Available after background checks are completed.
£8.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Hold Baggage Reconciliation (HBR) for Appointed Persons
- Approx. 2.5 hrs
- Blended (online and practical)
- CAA/DfT Approved Syllabus
- PDF Certificate upon completion
- Start anytime - access for 3 months
HBR training is required by anyone involved in the hold baggage reconciliation process. View options available depending on the job functions carried out.
£79.99Add to basket
Price excludes VAT (if applicable)
Hold Baggage Reconciliation (HBR) for Check-in and Gate Staff
- Approx. 90 mins
- Online self-paced e-learning
- CAA/DfT Approved Syllabus
- PDF Certificate upon completion
- Start anytime - access for 3 months
HBR training is required by anyone involved in the hold baggage reconciliation process. View options available depending on the job functions carried out.
£34.99Add to basket
Price excludes VAT (if applicable)
Hold Baggage Reconciliation (HBR) for Baggage Handling and Loading
- Approx. 90 mins
- Online self-paced e-learning
- CAA/DfT Approved Syllabus
- PDF Certificate upon completion
- Start anytime - access for 3 months
HBR training is required by anyone involved in the hold baggage reconciliation process. View options available depending on the job functions carried out.
£34.99Add to basket
Price excludes VAT (if applicable)
Trainer and Assessor Courses
Aviation Train the Trainer Certificate (GEN10)
- Approx. 35 hrs
- Online or Tutor-led Workshop
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 6 months
Designed for trainers in the aviation industry, learn how to deliver engaging classroom, remote or practical training. Aligned to IATA AHM1110 GEN10 and CPD Accredited.
£249.99 – £329.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Aviation On-the-Job Trainer Certificate
- Approx. 5 hrs
- Online or Tutor-led Workshop
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 6 months
Designed for on-the-job trainers, also known as line trainers in the aviation industry to provide foundational knowledge of training responsibilities and techniques.
£59.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Aviation Assessor Certificate
- Approx. 15 hrs
- Online or Tutor-led Workshop
- Aligned to IATA and IBAC standards
- PDF Certificate upon completion
- Start anytime - access for 6 months
Learn about the principles of assessment and use various assessment methods to verify employees are competent in their aviation job role. CPD Accredited.
£149.99 – £329.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Level 3 Award in Education and Training
- Approx. 48 hrs
- Self-study or Tutor-led
- Ofqual Regulated Qualification
- PDF Certificate upon completion
- Start anytime - access for 12 months
A nationally recognised train-the-trainer and teaching qualification, with the option to include our aviation trainer certificate. Self-study, online or classroom-based courses.
£195.00 – £374.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Level 3 Award in Assessing Competence in the Workplace
- Approx. 54 hrs
- Self-study or Tutor-led
- Ofqual Regulated Qualification
- PDF Certificate upon completion
- Start anytime - access for 12 months
A regulated assessor qualification, with the option to include our aviation assessor certificate. Suitable for those who assess competence in the workplace.
£249.99 – £299.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
Level 4 Award in Internal Quality Assurance (IQA)
- Approx. 90 hrs
- Self-study or Tutor-led
- Ofqual Regulated Qualification
- PDF Certificate upon completion
- Start anytime - access for 12 months
A nationally recognised IQA qualification, ideal for those who monitor and manage the quality of training and assessments, including Training Managers.
£274.99Select options This product has multiple variants. The options may be chosen on the product page
Price excludes VAT (if applicable)
