Description
Self-study online or Interactive Workshop
The Supplier Auditing in Aviation online course is designed to equip compliance, safety, quality, procurement, and operational personnel with the skills and knowledge required to effectively audit aviation service providers. The course covers the core principles of supplier oversight, including regulatory requirements, audit planning, risk assessment, evidence gathering, and structured reporting.
Participants will learn how to evaluate safety-critical suppliers such as ground handlers, fuelling agents, de-icing providers, catering services, and cargo operators. The course also explains how to identify risks, assess conformance to standards, manage challenging audit situations, and verify the effectiveness of corrective actions.
Topics
- Regulatory Framework and Oversight Requirements
- Supplier Identification and Risk-Based Evaluation
- Audit Planning and Preparation
- Audit Methods and Checklists
- Interviewing, Observation and Evidence Gathering
- Managing Conflict and Challenging Situations
- Audit Findings and Report Writing
- Evaluating Conformance to Standards
- Corrective and Preventive Actions (CAPA)
- Follow-Up and Audit Closure
- Industry Audit Schemes (ISAGO, IS-BAH, JIG, DAQCP)
Robust investigations are an essential component of a fully implemented safety management system, as required by Ground Handling Regulations (EU) 2025/20 and ICAO Annex 19.
View all aviation courses here.
Learning Outcomes
By the end of this course, participants will be able to:
- Understand the importance of supplier oversight in maintaining safe and compliant aviation operations.
- Identify aviation suppliers and assess their risk levels based on safety, operational, and regulatory factors.
- Recognise applicable aviation regulations and standards that influence supplier auditing requirements.
- Conduct structured supplier audits using effective planning, interviewing, observation, and evidence-gathering techniques.
- Evaluate audit findings, prepare clear audit reports, and verify corrective and preventive actions (CAPA).
Assessment
This course includes a multiple-choice quiz that must be completed online and graded immediately, with a passing score of 80%. If you fail, you can re-attempt it, and tutor support can be provided upon request.
Suitability
Who should do this course?
This course is ideal for anyone involved in auditing aviation suppliers or overseeing outsourced services. It is suitable for compliance, safety, quality, procurement, and operational staff, as well as anyone seeking to expand their knowledge of supplier oversight in aviation.
Pre-requisites
This course is suitable for those with no prior knowledge. To access the content, learners must have access to the Internet and an individual email address.
Certificate
This course includes a PDF certificate that is available for immediate download upon successful completion.
