Description
UK DfT regulation EU2015/1998, 11.2.3.8 (as retained in UK law) | Approx. 90-120 mins
Hold Baggage Reconciliation (HBR) is a crucial security function and a mandatory training requirement for individuals involved in the HBR process. Candidates must complete a background check before gaining access to the course.
We offer the following course versions:
- HBR for Check-in and Gate Staff
- HBR for Baggage Handlers and Aircraft Loaders
- HBR for FBO Multi-skilled Roles
- HBR for Appointed Persons
Courses can be completed entirely online, except for the Appointed Person version, which requires a practical assessment.
Modules
Modules:
- Module 6 – An Overview of Hold Baggage Reconciliation
- Module 7 – Procedures and Techniques of Baggage Reconciliation – Check-In
- Module 8 – Baggage Make-up and Transfer
- Module 9 – Aircraft Loading
- Module 10 – The Gate
- Module 11 – The Appointed Person
Modules 1-5 will be required if the candidate does not already have a valid GSAT certificate.
Available Course Versions:
- Appointed Person – Modules 6, 7, 8, 9, 10, 11
- Check-in and Gate Staff – Modules 6, 7, 10
- Baggage Handler and Aircraft Loading – Modules 6, 7, 8, 9
- FBO Multi-Operative – Modules 6, 7, 8, 9, 10
Assessment
All versions of this course include an online knowledge test with a pass mark of 80%. It can be attempted up to 3 times.
The Appointed Person version of the course requires a live practical assessment. This will be conducted live via Microsoft Teams or in person, under the supervision of a CAA instructor.
Suitability
Who should do this course?
Anyone involved in the hold baggage reconciliation process requires HBR training. This includes check-in staff, gate staff, baggage loaders, ramp staff, aircraft loading supervisors, and more.
If you are unsure of the correct version required, please get in touch with us. This course applies to UK airports only.
Certificate
This course includes a PDF certificate upon successful completion, which is available immediately upon completion.
The appointed person certificate is valid for 2 years, the other versions are valid for 5 years.
However, refresher training will be required if competencies are not exercised for six months or more (e.g., long-term sickness or extended leave).
Some airports may also require more frequent refresher training.
