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Passenger Handling

Mental Health Awareness in Ground Operations

Mental Health Awareness in Ground Operations

Discover the essentials of mental health awareness for yourself, your workplace, and the wider aviation industry.

£34.99Select options This product has multiple variants. The options may be chosen on the product page

Price excludes VAT (if applicable)

Passenger Assistance and Passenger with Disabilities (PWD) (PAX07)

Passenger Assistance and Passenger with Disabilities (PWD) (PAX07)

Improve awareness, consistency, and confidence in delivering safe and respectful assistance throughout the passenger journey. Ideal for a range of passenger facing roles.

£34.99Select options This product has multiple variants. The options may be chosen on the product page

Price excludes VAT (if applicable)

Special Category Passengers (PAX09)

Special Category Passengers (PAX09)

Develop the knowledge and skills required to identify and handle special category passengers in accordance with airline procedures and operational requirements.

£34.99Select options This product has multiple variants. The options may be chosen on the product page

Price excludes VAT (if applicable)

Travel Document and Entry Requirement Checks

Travel Document and Entry Requirement Checks (PAX05-03)

Develop the knowledge and skills required to verify passenger travel documentation and ensure compliance with destination and transit requirements.

£34.99Select options This product has multiple variants. The options may be chosen on the product page

Price excludes VAT (if applicable)

Frequently Asked Questions (FAQs)

Personal customers can spread the course fees over 3 months using Klarna and PayPal ‘Pay Later’ at checkout. 

(18+ only, subject to eligibility)

Yes, view available discounts by selecting ‘i am buying for others’. You can also contact us to request a quote.

Tutors provide support by email, phone and Microsoft Teams. 

Yes, you can request tutor support here.

You can study at your own pace. We do not set specific deadlines for assignments, but your overall course deadline is to complete within 12 months from purchase. 

If your written work does not pass first time, your tutor will provide feedback and advice and you can resubmit as many times as you need.

You can also arrange a call to discuss if required.

We can arrange classroom or online tutor-led courses upon request. This may be possible for groups of 4 or more people. Please contact us with your requirements for a quote.

Short course certificates are issued immediately upon completion.

Regulated course certificates are issued by the awarding organisation usually within 3-10 days from completion.

Contact us to discuss tailoring this course to your organisation. 

Ask a question or request a quote.

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